Membership Donation & Onboarding
Donation Methods & Setup
How do I start the onboarding process?
Follow these steps to start your onboarding process with TZLA Club, including donations via crypto.
Which cryptocurrencies do you accept?
Accepted crypto donations: BTC, XMR, LTC, BCH, ETH, USDT, USDC (ERC‑20).
What are the options for donation plans?
Membership requires a one‑time donation; no installment or financing options are available.
What is USDT and how does it work?
USDT is a stablecoin pegged to $1, used for stable crypto transactions.
How do I complete the wire transfer for onboarding?
Guide to completing onboarding wire transfers, fees, timing, and bank letters.
💰Banking and Crypto Release Letters
Formal letters demanding the release of funds from banks and cryptocurrency exchanges.
Notifying your Financial Institution Prior to Making Donation
How to pre‑notify banks or crypto exchanges about large donation transfers.
Donation Methods FAQ
Guide to donating via bank wire or cryptocurrency, with FAQs and support steps.
Donation Troubleshooting
How can I donate by crypto?
Guide to donating via cryptocurrency, with step‑by‑step instructions and wallet details.
Should I do a test transfer? Can I make several transactions to complete donation?
Avoid test donations; if needed, send a $1 tip (non‑refundable) and provide TXID.
What do I do when my crypto wallet/exchange refuses to send the transfer?
Request to demand immediate release of withheld cryptocurrency from an exchange.
What do I do when my bank refuses to send the transfer?
Template letter to demand immediate processing of a refused bank wire transfer.
Can you show me how to transfer from Kraken?
Step-by-step guide to transfer crypto from Kraken, including account setup, funding, buying, and sending.
I don't know anything about crypto, can you help?
A complete guide to safely buy and send cryptocurrency using fiat currency.
Shipping & Delivery
How long does shipping take?
Delivery takes 2‑3 weeks; we’re scaling production to reduce delays.
How long does it take to receive the TZLA Machine after donation?
Delivery takes 2‑3 weeks; we aim to reduce delays.
What does the membership kit contain and what are the delivery details?
Kit includes learning access, support tools, TZLA plasma generator; ships globally in 2‑3 weeks.
What happens if shipping isn't allowed to my location?
Learn what to do if shipping isn't allowed to your location and explore alternative options.
What if I need to change my shipping address?
Notify TZLA immediately to change your shipping address before shipment is initiated.
Can I travel to Mexico and pick up the machine?
Local pickup in Mexico isn't available; all kits are shipped through our standard process.
Shipping Estimates
Live shipping estimates and tips for accurate quotes based on destination and address.
International & Customs
What are the customs tax charges?
Customs fees for member kits typically range $30‑$150, often $0.
What travel documents do I need?
Info on travel documents, customs rules, and how to transport the TZLA Machine.
Legal & Agreements
Can you explain your data protection measures?
Learn about our data protection measures and privacy policy for member confidentiality.
Why do I need to sign the Private Membership Association (PMA) agreement?
Legal framework for private membership, ensuring privacy, protection, and member rights.