Membership Donation & Onboarding
Donation Methods & Setup
How do I start the onboarding process?
Follow these steps to start your onboarding process with TZLA Club, including donations via crypto.
Which cryptocurrencies do you accept?
Learn which cryptocurrencies we accept for donations and important tips for sending them.
What are the options for donation plans?
No financing or installment plans are available; membership requires a one-time donation only.
What is USDT and how does it work?
Learn about USDT, a stablecoin designed to maintain a $1 value backed by real US dollars.
How do I complete the wire transfer for onboarding?
Complete your wire transfer for onboarding with detailed steps and bank requirements.
💰Banking and Crypto Release Letters
Templates for banking and crypto release letters to request immediate fund transfers.
Notifying your Financial Institution Prior to Making Donation
Notify your bank or crypto exchange before large transfers to ensure smooth processing.
Donation Troubleshooting
I don't know anything about crypto, can you help?
Get step-by-step guidance to start using cryptocurrency easily and confidently.
How can I donate by crypto?
Learn how to donate using cryptocurrency with simple steps and instructions.
Can I make several transactions to complete donation?
Learn about donation transactions, including test and split options, and their potential impacts.
What do I do when my crypto wallet/exchange refuses to send the transfer?
Get immediate help for crypto withdrawal issues with a formal demand letter template.
What do I do when my bank refuses to send the transfer?
Learn how to address your bank's refusal to process a money transfer effectively.
Can you show me how to transfer from Kraken?
Step-by-step guide to transfer funds from Kraken securely and efficiently.
Can I do a test transfer?
Test transfers are discouraged as they delay onboarding; a $1 tip may be possible with conditions.
Shipping & Delivery
How long does shipping take?
Shipping takes 2-3 weeks; timely communication helps ensure a smooth experience.
How long does it take to receive the TZLA Machine after donation?
Delivery of the TZLA Machine takes 2-3 weeks after donation. Timely responses help us serve you better.
What does the membership kit contain and what are the delivery details?
Discover the TZLA Membership Kit contents and global shipping details.
What happens if shipping isn't allowed to my location?
Learn what to do if shipping isn't allowed to your location and explore alternative options.
What if I need to change my shipping address?
Notify TZLA immediately to change your shipping address before shipment is initiated.
Can I travel to Mexico and pick up the machine?
Local pickup in Mexico isn't available; all kits are shipped through our standard process.
International & Customs
What are the customs tax charges?
Understand customs tax charges, typical fees, and how they're calculated for shipments.
What travel documents do I need?
Essential travel documents and customs tips for bringing your TZLA Machine on trips.
Legal & Agreements
Can you explain your data protection measures?
Learn about our data protection measures and privacy policy for member confidentiality.
Why do I need to sign the Private Membership Association (PMA) agreement?
Understand the necessity of signing the PMA agreement for legal protection and member privacy.