We're processing your donation and will confirm receipt soon. Here's exactly what to expect next and when you'll hear from us.
What to Expect After Your Donation
The timing of your donation confirmation depends on which method you chose.
Crypto Donations: Fast and Automated
If you donated via cryptocurrency and followed all steps correctly, you’ll typically receive confirmation within 1-30 minutes, depending on the coin and network.
The entire process is fully automated. You'll receive instructions in your TZLA Club Donation email, and when you complete each step correctly, your transfer is confirmed almost immediately through blockchain verification.
Critical reminder: Always use the correct wallet address and network. Sending funds to the wrong address or on the wrong network may result in permanent loss of funds.
Bank Wire Transfers: Requires Verification
If you donated via bank wire transfer, confirmation can take 2-4 business days after you upload your receipt.
Here's how the process works:
- You receive the TZLA Club Donation email after completing the Full Membership Request form
- You complete your wire transfer through your bank
- You upload your transfer receipt using the link provided in the email
- Our team manually verifies your donation
- Once confirmed, you’ll receive a welcome email to help you get started
Throughout the process, for either donation method, you’ll receive email updates from both support@tzla.club and admissions@tzla.club
Complete Timeline: Donation to Delivery
Once your donation is confirmed, here's what happens next:
Step 1: Donation Confirmed
- Crypto: 1-30 minutes (if all steps are completed correctly)
- Bank wire: 2-4 business days after receipt upload and confirmation
Step 2: Production Begins
Each machine is hand-made to order. Production generally takes 1-3 days.
Please note: Depending on current volume, backlogs may occasionally occur. We appreciate your patience as we craft your machine.
Step 3: Shipping and Delivery
Once your machine is complete, you'll receive a shipping notification.
Important details:
- All deliveries ship from Mexico
- Delivery timelines vary by region
- For shipping estimates, see How long does shipping take?
If You Haven't Received Confirmation
It's normal to want confirmation quickly, especially after making a significant donation. Here's when to check in and how to reach us.
How Long to Wait
Crypto donations:
If you've followed all steps correctly and it's been more than 2 hours, it's time to check in.
Bank wire transfers:
If you've uploaded your receipt and it's been more than 4 business days (Monday-Friday, Mexico City time, excluding holidays), reach out to us.
Before You Contact Support
Please check the following first:
- Check your spam or junk folders for emails from support@tzla.club and admissions@tzla.club
- Verify your donation was completed by checking your bank statement or crypto exchange confirmation
- Confirm your receipt was uploaded (bank wire only)
You're on track if: You can find a confirmation email from support@tzla.club or admissions@tzla.club in your inbox (including spam/junk folders) with your donation amount and email address.
How to Reach Us
If you've already been added to a private Telegram support group:
Contact the team there directly with:
- Crypto: Your Transfer ID/TXID and donation method details
- Bank wire: Your wire transfer receipt
If you haven't received a Telegram invitation yet:
Email support@tzla.club with:
- Crypto: Your Transfer ID/TXID and donation method details
- Bank wire: Your wire transfer receipt and upload confirmation
We're here to help and will respond as quickly as possible.
Why Crypto is Faster Than Bank Wire
Understanding the difference can help set expectations.
Crypto donations use a fully automated process. When you complete the steps correctly, blockchain confirmation happens in 1-30 minutes. There's no manual verification step—the network itself validates your transfer.
Bank wire transfers require an additional step: after you upload your receipt, our team manually verifies the donation before the automated confirmation email is sent. This verification process typically takes 2-4 business days.
The trade-off: Crypto's speed comes with a requirement for precision. You must use the exact wallet address and correct network. An error in either can result in permanent loss of funds. Bank wire transfers, while slower, have built-in safeguards through the banking system.
What Comes After Confirmation
Once your donation is confirmed, you'll gain access to member resources while you wait for your machine to arrive.
Member Access
- Private Telegram support group (if applicable)
- Learning area with pre-delivery resources
- Preparation materials to help you get ready for your machine
Use this time to familiarize yourself with the resources available to you as a member. The learning area includes valuable information about machine setup, calibration, and best practices.
Summary
Crypto donations: Confirmation in 1-30 minutes
Bank wire donations: Confirmation in 2-4 business days after receipt upload
Production: 1-3 days (hand-made to order)
Shipping: Varies by region, ships from Mexico
Questions? Contact your private Telegram support group or email support@tzla.club
Your machine is being carefully crafted. We'll keep you informed every step of the way.